Phoenix IT Group

Quality First

We are committed to achieve total customer satisfaction by delivering high-quality products that meet the needs and expectations of our customers by: Providing timely, defect free software and related deliverables meeting customers' requirements.

Honesty and Fairness

We will be honor engagements with all customers at all points in time. We will not take advantage of anybody or mislead anyone. For ease of illustration, some manifestations of this would be:

  • Trust in and Respect for each other
  • Half-Duplex communication
  • Focus on "what is being said" instead of "who is saying"

Customer Satisfaction

We will walk an extra mile and go beyond the call of duty to make things happen. We will try our best to achieve the objectives set and will not leave any stone unturned in that process. Our motto is, "Phoenix will do whatever it takes for customers."
For ease of illustration, some manifestations of this would be:

  • Determination to succeed
  • Focus on long-term
  • Good work-life balance

Innovation

In today's competitive world, innovation is a critical element. This innovation must happen in all areas of operation: the way we identify products for our portfolio, the way we develop them, the way we sell them, the way we implement and support them, the way we run our operational processes, and in everything that touches the organization.
Some practices that support an innovative attitude are given below:

  • There is always more than one path to the solution
  • It is not mandatory to follow convention

Team Work

We work as a team to achieve the best result sharing ideas in order to achieve a high-quality products that meets the needs and expectations of our customers.

Pursuit of Excellence

We are committed to continuously improve our self and benefit the business for continuous growth in process earning the respect of our customers and stakeholders .